School Photography order – secure and simple

We’ve made ordering your School Photography and Photo books as secure and as simple as possible.

Buying your School Photo Book online

To order extra Photobooks, traditional school photography prints, canvas prints or any other items, log in to your secure ordering page using the button at the top of the page. order here

Simply browse through our products and select the items you’d like to order. All the items you select will be placed in your shopping basket and your total order and postage costs will be calculated automatically.

Then, just fill in your name, address and payment details on our secure online order form and we’ll do the rest. All prices are displayed in Pounds sterling and include VAT at 20%.

Payment Methods

If you’re ordering from within the UK, you can pay us by credit card, debit card or through PayPal on our website. If ordering via paypay you will need an account, but remember there is no charge for using this system. If ordering from overseas please contact us hello@smile-photobooks.co.uk

Delivery

We aim to dispatch all standard orders within 5 working days and we use the most cost effective postage method to get your purchase to you (see ‘Postage’ below). If there is any delay with the delivery, one of our sales staff will contact you.

Postage within the UK mainland

We use the most cost effective postage method to get your purchase to you. Our delivery charge within the UK mainland is shown at the checkout and is based on the weight of the items you’ve ordered.

We use Royal Mail for the lighter orders and for larger and heavier items we use Business Post. Delivery costs are calculated automatically at the checkout.

Postage overseas

We’ll happily post orders overseas, but you’ll need to contact us for postage costs and any other charges before you place your order.

Our guarantee

We take pride in making sure our products are in premium condition when they leave us. In fact, we’re so sure you’ll love the quality of your Smile Photobooks products that we offer a full money back guarantee – if you’re not satisfied for any reason, please don’t hesitate to contact us immediately.

Returns

You can return your order within 7 working days of receipt of the goods in writing by sending us an email or informing us by post. Please clearly state the reason for return.

You must then return the goods to us in an undamaged, unused and unopened condition within 7 days from the date of receipt at your own expense. We’ll refund the cost of your order subject to deduction of the original shipping costs, plus a nominal handling charge of £5.00 GBP plus VAT at 20%. If returning from overseas, please let us know when contacting us.

This does not affect your statutory rights.

Damaged or defective goods

We spend a lot of time making sure that every Smile Photobooks product is in perfect condition. If your items are in any way defective, please tell us within 2 days of receipt of your goods.

Any defective items will be replaced and shipped at our expense. Items damaged in transit will be investigated on a case by case basis.

Customer feedback
We’ve tried to make our site as easy to use as possible but if you have any suggestions on how we can make it even better, please give us a call or drop us an email.
We also welcome any comments you might have on how we can improve any aspect of our service or our product range.

Copyright
The copyright and/or design rights of our products are the property of Smile Photobooks Ltd at all times throughout the world.
The entire copyright in the Photographs is retained by the Smile Photobooks at all times throughout the world.

Ownership

Title to all Photographs and designs remains the property of the Smile photobooks.